Legal Document

Terms of Service

Last Updated: March 3, 2026

Welcome to niceform.ai. These Terms of Service ("Terms") govern your access to and use of our AI-powered form creation platform, website, and related services (collectively, the "Service"). By accessing or using niceform.ai, you agree to be bound by these Terms.

PLEASE READ THESE TERMS CAREFULLY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

1. Acceptance of Terms

By creating an account, accessing, or using niceform.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Eligibility

To use niceform.ai, you must:

  • Be at least 13 years of age (or the minimum age required in your jurisdiction)
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Service under applicable laws
  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials

If you are under 18 years old (or the age of majority in your jurisdiction), you must have permission from a parent or legal guardian to use the Service.

3. Account Registration and Security

3.1 Account Creation

To access certain features, you must create an account. You agree to provide accurate, complete information and keep it updated. You are responsible for all activities that occur under your account.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach
  • Ensuring you log out from your account at the end of each session

We are not liable for any loss or damage arising from your failure to maintain account security.

3.3 Account Termination

You may delete your account at any time through your account settings. We reserve the right to suspend or terminate your account if you violate these Terms or engage in prohibited activities.

4. Service Description

niceform.ai provides an AI-powered platform for creating, managing, and analyzing conversational forms. The Service includes:

  • AI-powered form generation using natural language prompts
  • Form customization and branding options
  • Response collection and management
  • Real-time analytics and insights
  • Form sharing and embedding capabilities
  • Auto-save and draft management

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

5. Subscription Plans and Pricing

5.1 Pricing Plans

We offer multiple subscription tiers:

  • Free Plan: Limited features with usage restrictions
  • Pro Plan: Enhanced features and higher usage limits
  • Enterprise Plan: Custom solutions with unlimited usage

5.2 Pricing Changes

IMPORTANT NOTICE:

We reserve the right to modify our pricing, subscription plans, features, and usage limits at any time. Price changes will be communicated at least 30 days in advance via email. Continued use of the Service after price changes constitutes acceptance of the new pricing. Current subscribers will maintain their existing pricing until the end of their billing cycle, after which new pricing will apply.

5.3 Payment Terms

  • Payments are processed securely through Stripe
  • Subscriptions automatically renew unless cancelled before the renewal date
  • All fees are in USD unless otherwise stated
  • Taxes may apply based on your location
  • We do not store your payment card information

5.4 Refunds

All subscription fees are non-refundable except as required by law. If you cancel your subscription, you will continue to have access until the end of your current billing period. We do not provide refunds or credits for partial months.

5.5 Free Trial

We may offer free trials for paid plans. If you do not cancel before the trial ends, you will be automatically charged for the subscription. Trial eligibility is determined by us and may be limited to one per user or organization.

6. Acceptable Use Policy

6.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You are solely responsible for the content of forms you create and responses you collect.

6.2 Prohibited Activities

You agree NOT to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Create forms that collect sensitive personal information without proper authorization (e.g., credit card numbers, social security numbers, health information)
  • Engage in fraudulent, deceptive, or misleading activities
  • Harass, abuse, threaten, or intimidate others
  • Distribute spam, malware, viruses, or harmful code
  • Infringe on intellectual property rights of others
  • Create forms containing hate speech, discrimination, or violent content
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Scrape, data mine, or use automated tools to access the Service
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to compete with us or create a similar service
  • Overload or interfere with the Service's infrastructure
  • Circumvent usage limits or restrictions

6.3 Content Responsibility

USER RESPONSIBILITY:

You are solely responsible for all forms, content, and data you create, collect, or share through the Service. You must ensure compliance with all applicable laws, including data protection regulations (GDPR, CCPA, etc.). Users who violate this policy may have their accounts suspended or permanently banned without refund.

6.4 Form Publishing Liability

PUBLISHING DISCLAIMER:

Users are solely responsible for the content of any forms they create, publish, or distribute using the platform. By publishing a form, you represent and warrant that the form does not violate any applicable laws or infringe upon the privacy rights, trademark rights, intellectual property rights, or other rights of any individual, brand, or entity.

The Company does not review or approve user-generated forms and shall not be held liable for any claims, damages, or legal consequences arising from the use or publication of such forms.

6.5 Consequences of Violations

We reserve the right to investigate suspected violations and take appropriate action, including:

  • Removing violating content
  • Suspending or terminating your account
  • Reporting violations to law enforcement
  • Taking legal action
7. Intellectual Property

7.1 Our Intellectual Property

The Service, including all content, features, functionality, software, designs, graphics, logos, and trademarks, is owned by niceform.ai and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our explicit written permission.

7.2 Your Content

You retain all rights to the forms and content you create. By using the Service, you grant us a limited, worldwide, non-exclusive license to:

  • Store, process, and display your content to provide the Service
  • Use AI providers to generate forms based on your prompts
  • Create backups and ensure service functionality

This license terminates when you delete your content or account, except for content that has been shared with others or is required for legal or operational purposes.

7.3 AI-Generated Content

Forms generated by our AI are provided "as is." While we use advanced AI technology, we do not guarantee the accuracy, quality, or suitability of AI-generated content. You are responsible for reviewing and validating all AI-generated forms before use.

8. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your data. Key points:

  • Data is stored securely in Frankfurt, Germany (EU region)
  • We comply with GDPR, CCPA, and other applicable data protection laws
  • Data retention periods vary by subscription plan
  • You are responsible for ensuring your use of the Service complies with privacy laws
  • Response data collected through your forms is your responsibility
9. Third-Party Services

The Service integrates with third-party providers:

  • AI Providers: Anthropic and OpenAI (subject to change based on service needs)
  • Payment Processing: Stripe
  • Infrastructure: Supabase
  • Analytics: May include Google Analytics or similar services

These third parties have their own terms and privacy policies. We are not responsible for their practices or any issues arising from their services. AI providers may change without notice based on cost optimization and service requirements.

10. Disclaimers and Warranties

DISCLAIMER:

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, secure, or error-free
  • AI-generated content will be accurate, complete, or suitable for your purposes
  • Defects will be corrected
  • The Service will meet your requirements
  • Data will not be lost or corrupted (though we maintain backups)

You acknowledge that the Service is in beta and may contain bugs, errors, or limitations. We are continuously improving the Service but cannot guarantee perfection.

11. Limitation of Liability

LIMITATION OF LIABILITY:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NICEFORM.AI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or content
  • Loss of goodwill or reputation
  • Service interruptions or security breaches
  • Errors in AI-generated content
  • Unauthorized access to your account
  • Third-party actions or service failures

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless niceform.ai, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising from:

  • Your use or misuse of the Service
  • Violation of these Terms
  • Violation of any rights of third parties
  • Content you create, collect, or share through the Service
  • Your breach of applicable laws or regulations
  • Unauthorized access to your account due to your negligence
13. Termination

13.1 Termination by You

You may terminate your account at any time through your account settings. Upon termination, you will lose access to your forms, data, and responses according to your plan's data retention policy.

13.2 Termination by Us

We may suspend or terminate your account immediately without notice if:

  • You violate these Terms
  • Your account is inactive for an extended period
  • We suspect fraudulent or illegal activity
  • Required by law or legal process
  • We discontinue the Service

13.3 Effects of Termination

Upon termination:

  • Your access to the Service will cease immediately
  • Your data will be deleted according to our data retention policy
  • No refunds will be provided for unused subscription time
  • Provisions regarding intellectual property, disclaimers, and limitations of liability will survive
14. Dispute Resolution

14.1 Informal Resolution

Before filing a claim, you agree to contact us at contact@niceform.ai and attempt to resolve the dispute informally for at least 30 days.

14.2 Arbitration

Any dispute that cannot be resolved informally shall be resolved through binding arbitration, except where prohibited by law. Arbitration will be conducted under the rules of a mutually agreed arbitration service.

14.3 Class Action Waiver

You agree that disputes must be brought on an individual basis only, and not as a class action, consolidated action, or representative action.

15. General Provisions

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where niceform.ai is operated, without regard to conflict of law principles.

15.2 Changes to Terms

We may update these Terms at any time. We will notify you of material changes via email or through the Service at least 30 days before they take effect. Your continued use after changes constitutes acceptance of the updated Terms.

15.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.4 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and niceform.ai regarding the Service.

15.5 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.

15.6 No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

15.7 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, or technical failures of third-party services.

16. Beta Service Notice

BETA SERVICE:

niceform.ai is currently in beta. As an early adopter, you acknowledge that the Service may contain bugs, errors, or limitations. Features, pricing, and functionality may change without notice as we continue development. We appreciate your feedback and patience as we improve the Service.

17. Contact Information

For questions, concerns, or support regarding these Terms or the Service, please contact us:

niceform.ai

Email: contact@niceform.ai

For legal inquiries, please specify "Legal Inquiry" in your subject line.
For billing questions, please specify "Billing Inquiry" in your subject line.

By using niceform.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms constitute a legally binding agreement between you and niceform.ai.